Our Business terms and conditions.

Weave Creative Limited – Terms & Conditions

1. Introduction

These Terms & Conditions apply to all contracts between Weave Creative Limited (the “Company”) and its clients (“the Client”) for the supply of video production, animation, editing, visual effects (VFX), drone filming, and related creative services.

Any variation to these terms must be agreed in writing. All contracts are governed by English law, and both parties agree to submit to the exclusive jurisdiction of the English courts.

2. Services Provided

Weave Creative Limited offers a wide range of video production and creative services, including but not limited to:

  • Video Production – Live-action filming, commercials, corporate video, event coverage.
  • Animation & Motion Graphics – 2D and 3D animation, VFX, motion branding, compositing, interactive visuals.
  • Visual Effects (VFX) – CGI integration, scene enhancements, digital compositing, special effects.
  • Drone Filming – Aerial footage using sub-250g drone technology, suitable for cinematic, commercial, and real estate applications.
  • Video Editing – Post-production, colour grading, sound design, narrative refinement.
  • Illustration & Graphic Design – Custom artwork, brand graphics, visual storytelling.
  • Additional services, such as multi-camera event coverage, advanced motion tracking, or bespoke visual effects, may also be available depending on the project scope.

3. Estimates & Quotes

  • Estimates provided by Weave Creative Limited are valid for 28 days from the date of issue.
  • If the Client’s final order deviates from the original specification, Weave Creative Limited reserves the right to adjust the estimate accordingly.
  • A formal quote may be issued once project details are confirmed—quoted prices are binding unless the project scope changes.
  • If additional requirements arise after quoting, a revised quote will be provided before proceeding.

4. Payment Structure

Unless otherwise agreed, projects are invoiced upon completion and delivery.

For larger, more complex projects, Weave Creative Limited may apply a staged invoicing system, with payments structured as follows:

  • Initial Deposit – A percentage of the total project fee due before commencement.
  • Milestone Payment – Due upon completion of key phases (e.g., filming completion, animation storyboard approval, rigging).
  • Final Balance – The remaining amount due upon sign-off and final delivery.

The staged invoicing approach is determined on a case-by-case basis, depending on the scope and complexity of the project. If applicable, specific terms will be outlined in the project agreement before commencement.

Payment must be made via bank transfer to the account details provided on the invoice. Additional payment methods may be considered upon request.

5. Cancellation Policy

Cancellation fees are applied based on the notice period before the agreed filming date:

  • More than 7 days’ notice – No charge.
  • 4–7 days’ notice – 15% of the total fee.
  • 2–3 days’ notice – 25% of the total fee.
  • Within 48 hours – 50% of the total fee.
  • Same-day cancellation or no-show – 100% of the fee.

6. Travel & General Expenses

  • Mileage & travel costs – Charged at the prevailing UK standard rate for business travel at the time of invoicing.
  • Accommodation & subsistence – Covered by the Client if overnight stays are required.
  • Special equipment rental – Billed separately if unique gear is needed for a project.

7. Stock Asset Purchases

  • If a project requires licensed stock images, video footage, or music, Weave Creative will source appropriate assets and purchase them on behalf of the Client.
  • The cost of such assets will be added to the final invoice, unless the Client provides licensed materials directly.
  • The Client is responsible for ensuring any assets they supply have proper usage rights and do not infringe third-party copyrights.

8. Project Delivery & Ownership

  • Final video files are delivered via a secure downloadable link upon payment completion.
  • Clients gain ownership rights to the final edited video but raw footage remains property of Weave Creative Limited, unless otherwise agreed.
  • Weave Creative reserves the right to use completed work for promotional purposes unless specified in writing.

9. Filming Liability & Responsibilities

  • Client Responsibilities:
    • The Client must ensure all necessary filming permissions are secured.
    • The Client is responsible for safety at the filming location.
    • Any damage to Weave Creative’s equipment due to negligence will be chargeable.
  • Weather & Delays:
  • Outdoor shoots affected by weather or unforeseen circumstances may require rescheduling, subject to availability and additional fees.

10. Drone Filming & Compliance

  • Weave Creative Limited is registered with the UK Civil Aviation Authority (CAA) for drone operations, ensuring full compliance with current regulations.
  • All drone filming is conducted using sub-250g drones within legal airspace permissions and safety guidelines.

11. Insurance & Liability Coverage

  • Weave Creative Limited’s film equipment is fully insured, ensuring protection against loss, damage, or unforeseen incidents during production.
  • Additionally, Weave Creative Limited maintains a Public Liability Insurance (PLI) policy with coverage up to £5,000,000, safeguarding all filming operations and third-party interactions.

12. Project Source Files & Ownership

  • Unless otherwise agreed, all project source files and means of production for unique content will remain the property of Weave Creative Limited.
  • The Client may request project source files, but access must be agreed upon via a distinct agreement, which may incur additional costs.
  • If project source files are requested prior to or at the start of a project, Weave Creative Limited will provide cost estimates for their release.

13. Revisions & Edits

  • Standard pricing includes [X] rounds of revisions within the agreed project scope.
  • Additional revisions beyond the agreed scope will incur extra charges based on the project-specific rate, which will be outlined in advance.

14. Confidentiality & Data Protection

  • Weave Creative will keep project details confidential and not share unpublished work unless granted permission.
  • Any client data collected will be stored securely and handled in compliance with UK GDPR regulations.

15. Payment Terms & Late Fees

  • Payment is due within 30 days of the invoice date.
  • Late payments beyond 30 days will incur interest at 5% per month, calculated from the due date.
  • Non-payment beyond 60 days may result in withholding final project delivery or termination of the contract.

16. Project Release

  • Upon completion and delivery of the final project, the Client will complete, sign, and return Weave Creative Limited’s standard Project Release Form.
  • The Project Release Form serves as confirmation that the work has been completed to the agreed specifications.

17. Termination

Either party may terminate the agreement if:

  • A material breach occurs and is left unaddressed within 30 days.
  • The Client fails to make payments according to the contract terms.
  • The Company or Client ceases operations or enters insolvency proceedings.